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SAP Newsletter
August 2025
 
Leader Speaks
Manju Kygonahally
Manju Kygonahally
Chief Executive Officer (CEO) for Rest of the World (ROW) Region
Birlasoft
"I am proud to see how Birlasoft’s strategic partnership with SAP continues to create meaningful impact for our clients and stakeholders worldwide. 

Whether it’s enabling intelligent enterprise transformations, accelerating S/4HANA migrations, or integrating sustainability insights into the core of operations, our approach is always anchored in value creation and long-term success. 

This newsletter brings to life some of those stories: how innovation, when driven with purpose, translates into results."
Articles
 
Cloud Advisory
Scaling with Confidence: Why Mid-Sized Enterprises Are Choosing GROW with SAP + Birlasoft
Explore
Scaling with Confidence: Why Mid-Sized Enterprises Are Choosing GROW with SAP + Birlasoft
Mid-sized businesses today are no longer just “on the rise” — they are the beating heart of innovation and disruption. Agile, ambitious, and laser-focused on outcomes, they are reshaping markets and expectations. However, with scale comes complexity, and navigating growth without the right digital foundation can quickly turn an advantage into a constraint.
That’s why more mid-sized enterprises are turning to GROW with SAP — and partnering with Birlasoft to ensure every investment leads to measurable progress.
Beyond ERP: A Strategic Foundation for Growth
GROW with SAP is more than an ERP solution; it’s a catalyst for modernisation. Built on SAP S/4HANA Public Cloud, it delivers speed, simplicity, and scalability — exactly what growing enterprises need. However, what truly differentiates success is how it’s implemented and with whom you partner.
At Birlasoft, we don’t just configure software — we co-create outcomes. As an SAP Gold Partner with a sharp focus on mid-market needs, our approach fuses technical expertise with business context. We understand that mid-sized organisations don’t have the luxury of time or margin for inefficiency. They need a solution that fits now and scales for what’s next.
  • Pre-configured industry best practices
  • Rapid deployment via SAP Activate methodology
  • Embedded AI, analytics, and automation
  • Clean core architecture with extensibility via SAP BTP
Birlasoft’s Mid-Market Playbook: Delivering Value Where It Matters Most
We bring the rigour of enterprise-grade delivery to the pace of mid-sized transformation. Here’s how:
  • Full-Stack SAP Capability: Certified experts across S/4HANA Public Cloud, Ariba, SuccessFactors, CX, Analytics Cloud, and BTP.
  • Agile Project Leadership: Activate + Agile-certified managers ensure smooth execution across Discover to Deploy.
  • Deep Industry Experience: With proven success across manufacturing, BFSI, and life sciences, we tailor delivery to sector-specific needs.
  • Clean Core Champions: Certified BTP architects and CAPM developers enable extensibility without complexity.
  • Built-in Advisory: We don’t just migrate — we reimagine. Advisory is baked into every phase, aligning IT decisions with business strategy.
  • Sustainable Scale: Proven delivery from project readiness to full-stack rollouts and hypercare.
Industry-Ready from the Start
Mid-sized businesses often face complex demands, including regulatory pressure, operational efficiency, and customer expectations. Birlasoft brings pre-validated industry scenarios and consultants who know how to land value fast, without compromising future agility.
Whether it’s driving precision in life sciences, enabling resilient operations in manufacturing, or meeting rigorous compliance in financial services, we bring a “fit-for-growth” mindset to every engagement.
Start Fast. Scale Smart. Stay Ready.
With GROW with SAP + Birlasoft, digital transformation doesn’t need to be daunting. It becomes a practical and actionable path to business growth, underpinned by technology, guided by expertise, and tailored to your journey.
Here’s what that looks like in practice:
  • Smart Start: Fit-to-standard delivery, accelerated by SAP best practices
  • Scalable Core: Clean, extensible architecture powered by SAP BTP
  • Built-in Intelligence: Embedded AI, analytics, and automation
  • Clean Core Champions: Certified BTP architects and CAPM developers enable extensibility without complexity.
  • Ongoing Value: Post-go-live support, roadmap planning, and continuous innovation 
We integrate methodology, experience, and execution into a seamless program, so your business grows with confidence.
Cloud Migration & Modernization
Birlasoft Powers Alqahtani Holding’s Award-Winning Workforce Transformation
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Birlasoft Powers Alqahtani Holding’s Award-Winning Workforce Transformation
We are proud to share that Alqahtani Holding has been honoured with the “HCM Workforce Efficiency – Middle East & Africa” award at SAP SuccessFactors HR Connect 2025 in Riyadh. This prestigious recognition is not only a milestone for Alqahtani Holding—it’s a testament to the powerful outcomes that result from Birlasoft’s deep SAP expertise and transformation-led partnership approach.
As Alqahtani Holding’s trusted implementation partner, Birlasoft was pivotal in delivering a seamless, scalable Human Capital Management (HCM) solution that is now setting the benchmark for workforce efficiency across the Middle East & Africa region.
Strategic Impact, delivered
Our engagement went far beyond technical implementation. Working closely with stakeholders across AQH, AQS, JICE, and CCMC, we helped translate their bold HCM vision into an operational reality—leveraging SAP SuccessFactors to streamline time tracking, enhance workforce visibility, and simplify complex scheduling needs.
From blueprinting to go-live, Birlasoft brought the strategic insight, delivery rigour, and domain experience needed to drive fast, measurable impact. The solution has empowered Alqahtani Holding to optimise resource allocation, improve compliance, and boost productivity across its business units - making this award a proper validation of our collaborative success.
Leading with Purpose and Partnership
At Birlasoft, we believe in more than delivering solutions—we create transformation that matters. This award-winning project showcases our commitment to helping clients reimagine workforce strategies through the intelligent use of SAP technologies.
We congratulate Alqahtani Holding on this achievement and are proud to have played a central role in their HCM transformation journey. Together, we’ve shown how technology + trust + talent can elevate human potential and drive meaningful efficiency at scale.
Let’s continue to celebrate this success—and build on it.
Case Study
Transforming Knorr-Bremse’s Customer Experience with Cutting-Edge SAP CX Solution
Birlasoft helps Knorr-Bremse boost CX with e-commerce transformation
Report Highlights
24/7 Customer Access
Enabled 24/7 Customer Access
Delivered a new SAP-based platform providing continuous service availability to global users.
Global Reach
Achieved Global Reach
Deployed the platform across 50+ countries, incorporating multilingual capabilities and region-specific customizations.
Increased Digital Orders
Accelerated Digital Orders
Scaled a unified system that fueled growth across OEM and aftermarket channels, driving a surge in digital orders and warranty claims.
Positive Feedback
Streamlined Operational Efficiency
Reduced technical debt and optimized workflows through a centralized, scalable platform.
Strategic Partnership
Delivered Agile Execution
Executed a flexible, multi-phase rollout through Birlasoft’s adaptive delivery model tailored to evolving business needs.
Transforming Knorr-Bremse’s Customer Experience with Cutting-Edge SAP CX Solution
Transforming Knorr-Bremse’s Customer Experience with Cutting-Edge SAP CX Solution
Event Highlights
Shaping the Future of ALM
At SAP ALM Summit APAC 2025, Birlasoft deepened its commitment to shaping the future of enterprise ALM.
Held at SAP Labs Bengaluru, the summit brought together the brightest minds in enterprise transformation, and we were proud to be part of it.
From thought-provoking SAP keynotes to immersive breakout tracks, here’s what stood out:
  • SAP Cloud ALM is redefining operational excellence
  • Clean core and RISE with SAP are streamlining digital transformation
  • True innovation is powered by collaboration - from ALMathon to partner-led dialogues
  • Hands-on learning and certifications are fuelling real-world outcomes
Being part of a forward-thinking SAP community reinforces our belief: the future of ALM is agile, intelligent, and deeply collaborative.Know more about our capabilities
Birlasoft at Sapphire 2025: Engineering the AI-Powered Enterprise
In today’s volatile business landscape, opportunities unfolded faster than ever. As Agentic AI fuelled innovation, cloud strategies became indispensable, and supply chain challenges persisted — one thing was clear: transformation couldn’t wait.
That’s why we were at SAP Sapphire in Orlando — helping businesses turn bold ideas into lasting impact.
Attendees discovered how we empowered organizations to accelerate digital transformation with SAP solutions and Generative AI. Whether it was:
  • Embarking on a cloud-first journey
  • Modernizing critical operations
  • Or reimagining the future of the enterprise
we connected, collaborated, and unlocked what’s next.
Together, we ignited transformation and shaped the future.
Birlasoft at SAP India PKOM 2025
Birlasoft was proud to be part of the vibrant SAP India Partner Kick-Off Meet (PKOM) 2025, held in the picturesque coastal town of Goa.
From inspiring keynotes and visionary panels to focused breakout sessions, PKOM 2025 highlighted how AI, cloud-first thinking, and strategic partnerships are reshaping business landscapes across India.
The sessions featured emerging opportunities in sustainability, business agility, and the evolving tech stack, with SAP reaffirming its commitment to driving scalable, AI-powered growth.
For Birlasoft, the event was more than a partnership celebration. It was about clarity of purpose.
As a trusted SAP partner, we remain committed to empowering enterprises with future-ready solutions. Our participation in sessions on digital adoption and intelligent business operations reaffirmed our commitment to delivering measurable value to our clients through both innovation and execution.
Voice of
Customer
(VoC)

"We created the platform in the future in an extensible way, allowing us to roll out new countries with minimal effort. This extensibility, supported by the SAP product and Birlasoft’s services, has been our key value driver."

Jitesh Mehta
Ecommerce Analyst, Knorr-Bremse.

"We created the platform in the future in an extensible way, allowing us to roll out new countries with minimal effort. This extensibility, supported by the SAP product and Birlasoft’s services, has been our key value driver."

Jitesh Mehta
Ecommerce Analyst, Knorr-Bremse.

"We created the platform in the future in an extensible way, allowing us to roll out new countries with minimal effort. This extensibility, supported by the SAP product and Birlasoft’s services, has been our key value driver."

Jitesh Mehta
Ecommerce Analyst, Knorr-Bremse.
SAP Practice & Capabilities
SAP Practice
Competency With SAP S/4HANA and RISE
80+
SAP ERP Projects
40+
Clients Serviced Globally
10+
Industry RDS Solutions
20+
IPs, Tools & Accelerators
SAP Practice
Birlasoft can show you how – and help you deliver results with SAP solutions.
Your business isn't generic; neither should be the software that it runs on. Birlasoft's EDGE solutions are based upon the best-in-class practices for specific industry processes, combined with our deep domain expertise. The result is a substantial reduction in the Total Cost of Ownership (TCO) through faster implementation, business-ready scenarios, and fewer customizations.
About Birlasoft
Empowered By Innovation
Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.

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