Run Next Gen Autonomous AMS
Birlasoft’s AMS model enhances process efficiencies with proactive L1.5 support, intelligent automation, and real-time observability. Our GenAI-powered platforms like Birlasoft Cogito and ProVue offer predictive support and self-healing systems, ensuring zero-disruption transitions and continuous improvement.
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How Nextgen AMS Has Created Value for Our Customers
30-40%
Cost Reduction
80%+
First Level Resolution
20%+
Improvement in MTTR
95%+
SLA Compliance